Frequently-Asked Questions (FAQ)

Shipping & Orders

All orders are shipped directly from our boutique in Vail, Colorado.

Shipping costs, taxes, and discounts are calculated at checkout based on your location and the items in your cart.

Our policy currently focuses on domestic shipping. Please contact us directly if you have a specific international inquiry to see if we can accommodate you.

Yes! We offer local pickup at our Vail Village location. You can select this option during checkout.

Returns & Exchanges

We accept returns and exchanges on unused products with original tags attached.

  • Full Refund: You must return the item within 14 days of the original order date.
  • Store Credit: Returns made between 15-30 days are eligible for store credit only.
  • After 30 Days: We cannot accept returns or exchanges.

Please follow these steps to start your return:

  1. Email Us: Send an email to hello@skipperscout.com.
    Subject Line: RETURN & [Your Order Number]
    Body:
    List the items you wish to return/exchange and the reason.
  2. Pack Your Items: Include the postcard that came with your purchase (make sure your Order Number is written on it).
  3. Ship It: Mail your package via your preferred carrier to:

    Skipper & Scout
    242 E Meadow Dr, C2
    Vail, CO 81657

No, we do not offer return shipping labels. You are responsible for the cost of shipping the item back to us using the carrier of your choice.

No. All discounted items are final sale and are not eligible for returns or exchanges.

Once we receive your return and verify its condition, we will process your refund to the original method of payment or issue store credit (depending on the return date), minus applicable shipping fees.

Product & Sizing

We carry a curated selection of clothing for:

  • Baby: 0-24 Months (Boy, Girl, Gender Neutral)
  • Kids: 2-14 Years (Toddler to Tween for both Boys and Girls)
  • Women: A selection of tops, bottoms, dresses, and après-ski wear.

We feature a mix of rugged mountain lifestyle and coastal heritage brands. Popular brands include Aviator Nation, Moon Boot, Roland Mouret, Love Shack Fancy, Pink Chicken, Rylee + Cru, and many others.

Yes, we offer gift cards which are a great way to support our local business. You can purchase them here.

Store Information

We are located in the heart of Vail Village. Address: 242 E Meadow Dr, STE C2, Vail, CO 81657

Monday - Saturday: 10:00 AM - 8:00 PM
Sunday: 10:00 AM - 7:00 PM